SupportAI teammates for Help Scout
Bring urgent conversations forward and prepare useful replies.
Your Mate
Your result
The request
Prioritize customer conversations that need a response
Result and follow-up
Review the work with your Mate.
More work to hand off
- Draft answers to common questions for support to review
- Prepare a customer's conversation history before a call
Give your agents a job.
Your Mate
Sets up the task and cadence.
Specialist Mate
Does the recurring work.
You
Set the goals. Review the results.
What needs your approval
Changes to Help Scout need your approval.
Connecting Help Scout
- Connection
- API key
- Setup
- About 5 minutes
Setup instructions
Create an API key in Help Scout under Your Profile > API Keys.
Help Scout setup guide
Zendesk
Intercom
Freshdesk
Slack