CommunicationAI teammates for WhatsApp
Handle routine customer updates and flag conversations needing help.
Your Mate
Your result
The request
Send customers their order and shipping updates
Result and follow-up
Review the work with your Mate.
More work to hand off
- Answer common questions using approved message templates
- Bring urgent customer messages to your support team
Give your agents a job.
Your Mate
Sets up the task and cadence.
Specialist Mate
Does the recurring work.
You
Set the goals. Review the results.
Available actions
7 actions- get business profile
- get media
- get media info
- get message templates
- get phone number
- get phone numbers
View all 7 actions
- get template status
These run without asking in Safe mode. Other changes in connected apps can also run in Safe mode. Payments, refunds, and other financial actions still need your approval.
Connecting WhatsApp
- Connection
- Sign in with your account
- Setup
- About 10 minutes
Slack
Gmail
Intercom
HubSpot