What can an AI agent do with WhatsApp?

A WhatsApp AI agent can read incoming messages, send free-form or template messages, list contacts, browse approved message templates, and monitor conversations for keywords or escalation triggers. Write actions like sending messages require your approval.

Do I need a WhatsApp Business account?

Yes. This integration uses the WhatsApp Business API, which requires a verified WhatsApp Business account. Personal WhatsApp accounts are not supported.

Can my agent send messages to anyone?

Your agent can message contacts who have opted in to receive messages from your business, following WhatsApp's messaging policy. Outside the 24-hour customer service window, only approved template messages can be sent.

How is this different from a WhatsApp chatbot?

Traditional chatbots follow fixed decision trees. An AI agent reasons over conversation context, decides what to say, and can route actions across other tools like HubSpot or Google Sheets - all within the same run.

Communication

WhatsApp, run by an agent.

An AI agent that sends messages, reads conversations, and manages contacts via WhatsApp Business.

Connect WhatsApp Book a demo

What it does without asking

7 tools

get business profile
get media
get media info
get message templates
get phone number
get phone numbers
get template status

These run without asking so your agent can gather what it needs. Anything that changes WhatsApp goes through approval: your agent shows you the plan first, and you can approve a recurring task once so it runs unattended after that.

A real run

An example of how a run works, including the approval step. Not a WhatsApp run.

Google Ads

Paid search

Working

review last week's google ads and cut wasted spend.

Queried Google Ads · last 7 days · 4 campaigns

Analyzed search terms · 312 terms · 18 with zero conversions

Drafted changes · 12 negative keywords · 2 budget shifts

Found $1,840/mo going to search terms that never convert. I'd add 12 negatives and move that budget to your two best campaigns. This changes the account, so it's your call before I touch anything.

Plan approval

Add 12 negative keywords stops $1,840/mo on terms with 0 conversions · reversible
Shift budget move the freed spend to your 2 best campaigns · roas 4.2×

Waiting for your approval. Nothing runs until a human decides.

example

Connecting WhatsApp

About 10 minutes

Auth: OAuth, managed
Setup: About 10 minutes

Example tasks

Real work people hand to an agent that uses WhatsApp.

send order confirmation and shipping updates to customers automatically
reply to common support questions using approved message templates
notify customers about appointment reminders or payment due dates
monitor incoming messages and escalate urgent issues to your support team

Questions

Common questions about putting an agent on WhatsApp.

Put an agent on WhatsApp.

Connect it, give it one task, see the first run today.

Try for free