What can an AI agent do with HeyGen?

A HeyGen AI agent can list your video library, check render status, browse available avatars and templates, generate new talking avatar videos from scripts, and produce personalized videos at scale from templates, all automatically on a schedule or triggered by external events. Write actions like creating or deleting videos require your approval.

Can my AI agent personalize videos for individual contacts?

Yes. You can pass dynamic variables - like a contact's name, company, or offer details - into a HeyGen template, and your agent will generate a unique video for each recipient. This works well when triggered by CRM events or a spreadsheet of contacts.

How long does it take to generate a video?

Render times vary by video length and HeyGen server load, typically ranging from under a minute to a few minutes. Your AI agent can poll for status and notify you or downstream tools (like Slack or email) once the video is ready.

Is my video content stored on m8tes?

No. Video files remain in your HeyGen account. Your agent only stores task outputs such as video IDs, status results, and render summaries in your run history, not the video content itself.

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HeyGen, run by an agent.

An AI agent that generates, manages, and tracks your AI video productions.

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What needs your approval

HeyGen never changes anything without you.

Anything that creates, edits or deletes in HeyGen waits for your approval. Approve a recurring task once and it runs unattended after that.

Example tasks

Real work people hand to an agent that uses HeyGen.

generate personalized onboarding videos for new customers using their name and company
produce weekly product update videos from a script template and post them to slack
create localized sales demo videos in multiple languages triggered by crm stage changes
monitor video generation jobs and notify the team when renders are complete